Home Remodeling Customer Reviews
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Roberts made a dream come true. Our family had grown and we had outgrown our living space. We had a traditional multi level home, complete with a bottle neck entryway. We interviewed 3 companies, one of which we knew the sales person very well, and instantly hit it off with Kory from Roberts! Kory didn't make us feel like we were wasting his time even though he had no idea at that point if we would go with Roberts. Once we actually saw the plans, there was no doubt that they were our people. We checked out a couple of their homes in the re-modelers showcase after we signed on.Kory was very accommodating to our schedule for all our planning meetings. He was very helpful in giving us ideas while listening to our thoughts. In the end, we removed a wall separating our kitchen and living room; turning the entire area into a kitchen/dining area. New flooring, cabinets, granite, island, railings, and lights. Each item is beautiful. The pride that goes into their woodworking is evident. They helped us create an area open enough for our growing family as well as more functional cupboard space than we ever imagined.The remodel also included doubling our family room with an addition. We added two windows, gas fireplace, stone work, mantle, carpet, hand crafted media center and buffet, lighting, and ceiling fan. Our cramped family room is easily our favorite space with room to spare.Our list for more projects is growing. We have become furniture snobs while looking for entry way furniture, I think I will wait until I can afford to have another piece built by Roberts!In all honesty, this project was very long...expect to have some patience. Give yourself a large buffer in your budget or check prices on everything you pick out. Take lots of notes on what you discuss. In the end you will be very happy that you did it!Thanks to Kory, Chris, and Robyn.*we have had workers back a couple of times as we notice things, the response was handled quickly*
It's been a year since we did a kitchen and two bath remodel and we have never been happier. We interviewed 7 remodeling companies before we met John. RRR is beyond phenomenal. The weekly calls with Chris kept us up to date with what was going to happen next. They even came back after the job was complete to perform touch ups. I will be calling them again when it's time to do our next renovation. This was a phenomenal experience and a year after we started we are in love with our kitchen and this company.
We have used Robert Residential for both of our houses in Edina and Eden Prairie. They created great designs for both houses and completed all our remodeling projects on time and on budget. They have very professional employees and go the extra mile to make sure everything is done correctly. We will be using them for all our remodeling projects.
Five years ago, we had the Roberts Residential Team (John, Chris and Robin) help us with an excellent transformation that brought beauty, functionality and value to our home. The major renovation moved a laundry room upstairs and removed a supporting wall to create an open kitchen and family room area that has become the center for entertainment. During the renovation they kept us fully informed of any and all schedule changes and stayed on schedule. We loved their professional approach and we love the space!!!Just recently, and again after 5 years (long after the warranty on any work had passed), we had a question about a section of the dry wall covering the support beam area that didn't seem right. As soon as we called Roberts Residential, Chris came out and inspected it right away. He determined that it was all still structurally sound, determined the issue and sent a crew to fix the dry wall section at no charge! This is the Golden Customer Service you can expect from Roberts Residential!
The team at RRR was great to work with from start to finish. We had a very small house which was old, outdated and far from what our growing family needed. We loved our neighborhood but were looking to move to find something larger. At first we looked into finishing our basement and remodeling our kitchen but that didn't solve our need for space. The designers at RRR came up with a plan for us which added a whole level, 3 new bedrooms, a walk-in closet and a second bath. At first we were skeptical about that much work but seeing the new designs made us believers in the new plan.We couldn't be happier with the results! The whole process took about 6 months, came in on budget and we even added several times which enhanced the build even more. Everything they promised at the outset was delivered and then some. A great example was the final appraisal coming in at well above the expected value which allowed us to complete other projects we thought would have to be put off several years.After living in the house for several months now we love the new level and the remodel of our first level. It is like having a brand new house while staying in the neighborhood we love!Finally, working with the people at RRR was great. Every time we had questions or modifications to the plan they worked with us to make those a reality. Their expertise borne from decades in the business helped us make the right decisions when it came to design, functionality and what additions we could make that would help the value of the house. Their master craftsmen were very professional, did great work and even worked around our schedule when we were still living in the house with our young child.Overall this was a huge endeavor for us made much easier and possible by the RRR team. I wouldn't hesitate to do another project with them. We love our new house and everyone who visits can't believe the transformation that has occurred.
Last spring, my husband and I decided to re-model our kitchen. We had no idea where to begin, so we attended the Home and Garden Show down at the Convention Center. We were overwhelmed at all the companies offering their services! We made contact with three companies and set up meetings with their contractors. After meeting with all three, there was no doubt in our mind that we would choose Roberts' Residential.The entire company is delightful to work with, professional, and talented in every detail of the remodel. We are thrilled with the creative design, and all the unique suggestions that John P. gave us to beautify the space. We went from a small kitchen, dining room, and living room to a spacious, open, large kitchen and dining room. Their attention to detail is what separates them from any other company and that is obvious when one sees the end product.We entertain quite frequently and our guests continually remark how beautiful everything turned out. I love my kitchen so much that I'm actually cooking more and even enjoying it! A special thanks to the entire team for making the project so enjoyable! When they say it will be done on time, they really mean it!!!Without one ounce of reservation, both Mike and I would strongly suggest working with this fabulous company! They are the best!
We hired Roberts' Residential because we felt an immediate connection with their design ideas and ability to customize our remodel in ways no other contractors could.
We live in a circa-1977 rambler on the shores of Long Lake in Apple Valley. And while our backyard had a great cabin vibe (woods, water, three-season porch, patio, privacy) we had no real view of the yard and lake from our kitchen. The interior of the house was dark even on the brightest of days, and the kitchen definitely needed an update.
From the moment John walked in and saw our home and lot he said, "We need to bring the backyard 'in' to the home." His design included removing several walls in the home to create an open floor plan, adding an 11-foot window to give us a view of the back yard, and adding a 36-inch full view door to the back deck. He also suggested creating a large island in the kitchen, which is now the hub of our home. We added a few things to our project list including new hardwood floors throughout, re-doing the ceiling texture, new three-panel doors everywhere, and a new front door for good measure.
The demo and remodel process ran like a Swiss watch. Our project manager (Chris) kept us well-informed with status call check-ins every Friday. And the contractors - from demo to finishing - were all excellent craftsmen who took time to explain what they were doing, cleaned up each day since we continued to live in the home during the process, and made sure every to-do item was completed to our satisfaction.
Our "little" kitchen reno that evolved into a major first floor remodel was completed on time and to our delight. We felt the team at Roberts' gave us the design and custom details (from cabinets to drawer pulls to crown molding) that make our home unique and perfect for us today and well into the future.
We highly recommend Roberts' Residential Remodeling for your home project (large or small) and would hire them again in an instant. Great service. Great team. Great result!
Our extensive kitchen and bath remodel was recently completed, both on time and within budget. RRR took into account our wishes and dreams and used innovative style and technique to design and construct a very high quality project that has earned compliments from many people.
The RRR staff and management are very professional, talented and straightforward.
We intend to use this Company again and I highly recommend them. I love to show off the kitchen.
Roberts Residential Remodeling gave us a wonderful new kitchen in our 1899 St. Paul home. The custom craftsmanship that Roberts' provided makes our kitchen look like it was always meant to be in our home, but provides all of the modern conveniences.
Working with Roberts could not have been better. The work was on-time and on-budget, and every member of their team from field staff to office staff was friendly and professional. We had never done a remodel project before and were pretty nervous, but Roberts' Residential Remodeling didn't just make our remodel painless, they made it fun!
We just finished an extensive kitchen remodel with Roberts Residential Remodeling and are extremely pleased. Every member of the team we worked with was a true professional, courteous, on time, efficient, and friendly.
The work was completed on time. When we asked them to make small design changes along the way they were happy to oblige even when it meant a little more work. We will use them again for our next remodeling project with no reservations.